Updated & Verified for 2026

FreshsalesvsSmartsheet

Which software dominates in the enterprise space? An in-depth analysis of pricing, features, and user reviews.

Consensus score synthesized by AI from 4,680+ verified user reviews across major platforms.
F
CRM

Freshsales

4.5(2,230 reviews)
SMBs, Sales TeamsEst. 2017

AI-powered CRM for high-velocity sales teams that close deals faster.

Top Capabilities

  • Contact Management
  • Deal Pipeline Management
  • AI-powered Lead Scoring (Freddy AI)

Key Integrations

Mailchimp Slack Google Workspace

Platforms

Web, iOS, Android, Mac, Windows

Security

SOC2GDPRISO 27001

Support Options

24/7 Live Chat • Email Support • Knowledge Base

Starting at
21-day free trial
$9/mo
Per User/Month
S
Project Management

Smartsheet

4.6(2,450 reviews)
Enterprise, SMBs, Operations TeamsEst. 2005

The leading work execution platform for enterprises to manage projects, automate workflows, and scale impact.

Top Capabilities

  • Grid, Gantt, Calendar, and Card Views
  • Automated Workflows with Conditional Logic
  • Dashboards & Reporting with Real-Time Data

Key Integrations

Microsoft 365 Salesforce Slack

Platforms

Web, iOS, Android, Mac, Windows

Security

SOC2GDPRHIPAA

Support Options

24/7 Live Chat • Phone Support • Email Support

Starting at
30-day free trial
$15/mo
Per User/Month

Feature Analysis: Pros & Cons

Unbiased breakdown of what each platform does best.

Why choose Freshsales?

  • Easy to use and clean interface
  • Powerful lead scoring and AI insights
  • Affordable pricing with robust features

Where it falls short

  • Limited customization in lower plans
  • Mobile app lags behind web version
  • Occasional sync issues with third-party apps

Why choose Smartsheet?

  • Strong project and portfolio management capabilities
  • Highly customizable with formulas, automations, and reports
  • Excellent for cross-team collaboration and stakeholder visibility

Where it falls short

  • Steep learning curve for advanced features
  • Limited native mobile functionality compared to web
  • Can become expensive for large teams on premium plans

The Bottom Line

Choose Freshsales if...

You agree with the premise: "AI-powered CRM for high-velocity sales teams that close deals faster.". It is the superior choice if you prioritize its specific capabilities and have the budget to support its $9/mo starting tier.

Choose Smartsheet if...

You are looking for: "The leading work execution platform for enterprises to manage projects, automate workflows, and scale impact.". It serves as an excellent alternative in the market, especially given its competitive entry point of $15/mo.

Data algorithmically verified against public vendor information for May 2026.

Disclaimer: Pricing, features, and compliance information are subject to change by the respective software vendors. While we strive to maintain absolute accuracy through automated pipelines, discrepancies may occur. Please verify final pricing on the vendor's official website.