Updated & Verified for 2026

Datto RMMvsSyncro

Which software dominates in the enterprise space? An in-depth analysis of pricing, features, and user reviews.

Consensus score synthesized by AI from 1,300+ verified user reviews across major platforms.
D
Managed IT

Datto RMM

4.2(850 reviews)
Managed Service Providers (MSPs) and IT DepartmentsEst. 2010

Best for managed service providers (MSPs) seeking a comprehensive remote monitoring and management solution.

Top Capabilities

  • Remote Monitoring & Management
  • Patch Management
  • Remote Access & Control

Key Integrations

Datto BDR Datto PSA Microsoft 365

Platforms

Web, Windows, Mac, Linux

Security

SOC2GDPRHIPAA

Support Options

24/7 Phone Support • Email Support • Knowledge Base

Starting at
30-day free trial available
$1/mo
Per Agent/Month
Visit Website
S
Managed IT

Syncro

4.5(450 reviews)
MSPs, IT Service ProvidersEst. 2013

Best for MSPs seeking an all-in-one RMM and PSA platform.

Top Capabilities

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Remote Access and Control

Key Integrations

Datto RMM Acronis NinjaRMM

Platforms

Web, Windows, Mac

Security

SOC2GDPR

Support Options

Phone Support • Chat Support • Knowledge Base

Starting at
21-day free trial
$129/mo
Per Technician/Month
Visit Website

Feature Analysis: Pros & Cons

Unbiased breakdown of what each platform does best.

Why choose Datto RMM?

  • Powerful remote monitoring and automation capabilities.
  • Seamless integration with Datto BDR and other Datto products.
  • User-friendly interface and strong scripting engine.

Where it falls short

  • Pricing can be high for small MSPs.
  • Limited native third-party integrations outside Datto ecosystem.
  • Some users report occasional slow performance.

Why choose Syncro?

  • All-in-one platform combining RMM and PSA
  • User-friendly interface and easy setup
  • Good automation and scripting capabilities

Where it falls short

  • Reporting could be more robust
  • Limited built-in remote control compared to competitors
  • Some integrations require additional setup

The Bottom Line

Choose Datto RMM if...

You agree with the premise: "Best for managed service providers (MSPs) seeking a comprehensive remote monitoring and management solution.". It is the superior choice if you prioritize its specific capabilities and have the budget to support its $1/mo starting tier.

Choose Syncro if...

You are looking for: "Best for MSPs seeking an all-in-one RMM and PSA platform.". It serves as an excellent alternative in the market, especially given its competitive entry point of $129/mo.

Data algorithmically verified against public vendor information for May 2026.

Disclaimer: Pricing, features, and compliance information are subject to change by the respective software vendors. While we strive to maintain absolute accuracy through automated pipelines, discrepancies may occur. Please verify final pricing on the vendor's official website.

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