Categories/Customer Service

Best Customer Service Software

Compare the top 18 tools in the Customer Service industry. Find the perfect fit for your team based on pricing, features, and target audience.

Featured Customer Service Vendors

Zendesk

4.4

The best customer service platform for growing businesses to deliver seamless support across channels.

Starting at
$55 /mo

Gorgias

4.6

AI-powered customer service platform for ecommerce brands.

Starting at
$10 /mo

Tidio

4.6

Best for small and medium businesses looking for an all-in-one customer service platform with live chat and chatbot features.

Starting at
$15 /mo

Intercom

4.6

The complete customer communication platform for businesses of all sizes.

Starting at
$15 /mo

Crisp

4.5

Best for SMBs and e-commerce businesses needing a unified customer communication platform.

Starting at
$25 /mo

Kayako

4.2

Customer service platform best for growing businesses that need a unified help desk and live chat solution.

Starting at
$15 /mo

Salesforce Service Cloud

4.3

The world's leading customer service platform for enterprises.

Starting at
$25 /mo

Bouaro

4.3

Best for small to medium businesses needing affordable customer service software.

Starting at
$19 /mo

Kustomer

4.4

AI-powered customer service platform for high-volume support teams.

Starting at
$89 /mo

Zoho Desk

4.5

A context-aware help desk software for customer support teams of all sizes.

Starting at
$14 /mo

Help Scout

4.4

Help Scout is the best email-based customer support platform for growing businesses.

Starting at
$20 /mo

Front

4.6

The best customer communication platform for teams that need to manage shared inboxes and streamline conversations.

Starting at
$15 /mo

Freshdesk

4.5

Best for small to medium businesses seeking an easy-to-use, affordable customer support platform.

Starting at
$15 /mo

LiveChat

4.6

Best for customer service teams seeking a powerful, customizable live chat platform with robust integrations.

Starting at
$19 /mo

HappyFox

4.4

Customer service helpdesk software for growing businesses.

Starting at
$15 /mo

Jira Service Management

4.6

Empower IT, ops, and business teams to collaborate at high velocity with a service management solution built on Jira.

Starting at
$15 /mo

Gladly

4.6

The customer service platform built to make agents more human and customers happier.

Starting at
$0 /mo

Maya

4.3

AI-powered customer service platform best for mid-size to large enterprises.

Starting at
$0 /mo

Direct Comparisons

Detailed head-to-head analysis of top Customer Service solutions. Generated to help you resolve choice paralysis.

ZendeskvsGorgias
ZendeskvsTidio
ZendeskvsIntercom
ZendeskvsCrisp
ZendeskvsKayako
ZendeskvsSalesforce Service Cloud
ZendeskvsBouaro
ZendeskvsKustomer
ZendeskvsZoho Desk
ZendeskvsHelp Scout
ZendeskvsFront
ZendeskvsFreshdesk
ZendeskvsLiveChat
ZendeskvsHappyFox
ZendeskvsJira Service Management
ZendeskvsGladly
ZendeskvsMaya
GorgiasvsTidio
GorgiasvsIntercom
GorgiasvsCrisp
GorgiasvsKayako
GorgiasvsSalesforce Service Cloud
GorgiasvsBouaro
GorgiasvsKustomer
GorgiasvsZoho Desk
GorgiasvsHelp Scout
GorgiasvsFront
GorgiasvsFreshdesk
GorgiasvsLiveChat
GorgiasvsHappyFox
GorgiasvsJira Service Management
GorgiasvsGladly
GorgiasvsMaya
TidiovsIntercom
TidiovsCrisp
TidiovsKayako
TidiovsSalesforce Service Cloud
TidiovsBouaro
TidiovsKustomer
TidiovsZoho Desk
TidiovsHelp Scout
TidiovsFront
TidiovsFreshdesk
TidiovsLiveChat
TidiovsHappyFox
TidiovsJira Service Management
TidiovsGladly
TidiovsMaya
IntercomvsCrisp
IntercomvsKayako
IntercomvsSalesforce Service Cloud
IntercomvsBouaro
IntercomvsKustomer
IntercomvsZoho Desk
IntercomvsHelp Scout
IntercomvsFront
IntercomvsFreshdesk
IntercomvsLiveChat
IntercomvsHappyFox
IntercomvsJira Service Management
IntercomvsGladly
IntercomvsMaya
CrispvsKayako
CrispvsSalesforce Service Cloud
CrispvsBouaro
CrispvsKustomer
CrispvsZoho Desk
CrispvsHelp Scout
CrispvsFront
CrispvsFreshdesk
CrispvsLiveChat
CrispvsHappyFox
CrispvsJira Service Management
CrispvsGladly
CrispvsMaya
KayakovsSalesforce Service Cloud
KayakovsBouaro
KayakovsKustomer
KayakovsZoho Desk
KayakovsHelp Scout
KayakovsFront
KayakovsFreshdesk
KayakovsLiveChat
KayakovsHappyFox
KayakovsJira Service Management
KayakovsGladly
KayakovsMaya
Salesforce Service CloudvsBouaro
Salesforce Service CloudvsKustomer
Salesforce Service CloudvsZoho Desk
Salesforce Service CloudvsHelp Scout
Salesforce Service CloudvsFront
Salesforce Service CloudvsFreshdesk
Salesforce Service CloudvsLiveChat
Salesforce Service CloudvsHappyFox
Salesforce Service CloudvsJira Service Management
Salesforce Service CloudvsGladly
Salesforce Service CloudvsMaya
BouarovsKustomer
BouarovsZoho Desk
BouarovsHelp Scout
BouarovsFront
BouarovsFreshdesk
BouarovsLiveChat
BouarovsHappyFox
BouarovsJira Service Management
BouarovsGladly
BouarovsMaya
KustomervsZoho Desk
KustomervsHelp Scout
KustomervsFront
KustomervsFreshdesk
KustomervsLiveChat
KustomervsHappyFox
KustomervsJira Service Management
KustomervsGladly
KustomervsMaya
Zoho DeskvsHelp Scout
Zoho DeskvsFront
Zoho DeskvsFreshdesk
Zoho DeskvsLiveChat
Zoho DeskvsHappyFox
Zoho DeskvsJira Service Management
Zoho DeskvsGladly
Zoho DeskvsMaya
Help ScoutvsFront
Help ScoutvsFreshdesk
Help ScoutvsLiveChat
Help ScoutvsHappyFox
Help ScoutvsJira Service Management
Help ScoutvsGladly
Help ScoutvsMaya
FrontvsFreshdesk
FrontvsLiveChat
FrontvsHappyFox
FrontvsJira Service Management
FrontvsGladly
FrontvsMaya
FreshdeskvsLiveChat
FreshdeskvsHappyFox
FreshdeskvsJira Service Management
FreshdeskvsGladly
FreshdeskvsMaya
LiveChatvsHappyFox
LiveChatvsJira Service Management
LiveChatvsGladly
LiveChatvsMaya
HappyFoxvsJira Service Management
HappyFoxvsGladly
HappyFoxvsMaya
Jira Service ManagementvsGladly
Jira Service ManagementvsMaya
GladlyvsMaya